Legislation and payers are demanding changes in healthcare, and at the same time, patients expect more from their providers. There’s little doubt that healthcare providers and systems must adapt. Of course, with change comes new benchmarks, including significant new demands on improving patient satisfaction scores. Standardized patient satisfaction surveys, such as HCAHPS, measure your effectiveness on numerous levels and are increasingly important to your financial success.

How so? Value Based Purchasing. It’s a new CMS (Centers for Medicare & Medicaid Services) incentive program that bases reimbursement on the quality of care and patient experience. Healthcare systems that provide better care and patient experience at a competitive cost will be rewarded. Those who do not risk financial failure.

Contact TruthPoint today and get started improving your patient satisfaction scores.

So how does TruthPoint^® position providers for success? We go above and beyond mailed measurement surveys and questionnaires to provide a timely assessment that pinpoints where your healthcare system is succeeding and where it is coming up short. Then, using these detailed patient insights, TruthPoint provides the coaching and expert guidance to help your clinicians and managers improve in areas of greatest need. The TruthPoint patient experience platform leads to better medical care, improved patient experience scores and a healthier bottom line, which just happens to match the goals of Value Based Purchasing.

Value Based Purchasing. It’s another reason why TruthPoint is the proven patient experience improvement platform.

To learn more about how to improve your HCAHPS scores and maximize reimbursement, contact us today.