Ask.

The act of asking your patients for feedback at the point-of-care differentiates your organization from other providers and demonstrates that you care.  Through the TruthPoint formula and question library, you will gain true insights from your patients.

Inviting feedback also improves patient response rates.  Multiple language options help gain feedback from the entire population you serve.  An optional alert function helps facilitate service recovery prior to discharge.  Daily patient comment reports reinforce great care – and recognize great caregivers – while helping to identify improvement opportunities.  Weekly statistical and monthly trend reports provide rapid feedback on the effectiveness of improvement initiatives. 

TruthPoint is Easy.

TruthPoint is easy to implement and use.  Choose one of our pre-packaged survey programs, customize the questions for your specific needs, provide us with your organization's graphics, and choose your reporting options.  You will gain insightful patient feedback within weeks.

The TruthPoint interface is clean and simple.  Even those not comfortable using a computer easily navigate the touch-screen interface.

TruthPoint's multi-language support provides for diversity of response and allows you to analyze your feedback along any number of demographics.

Because TruthPoint is provided as a turn-key service, implementation takes only 2 - 3 weeks and does not require any significant IT involvement.

 

Example TruthPoint measurement question.

Example TruthPoint Insight question.